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@ -11,39 +11,21 @@ assignees: ''
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_Using these will ensure you get quicker support, and make this space available for code-related issues. Thank you!_ |
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- [Knowledge Base](https://zerotier.atlassian.net/wiki/spaces/SD/overview) => Guides and documentation on how to use ZeroTier. |
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- [Docs Site](https://docs.zerotier.com/zerotier/troubleshooting) => Troubleshooting, quickstarts, and more advanced topics. |
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- [Discuss Forum](https://discuss.zerotier.com/) => Our discussion forum for users and support to mutually resolve issues & suggest ideas. |
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- [Reddit](https://www.reddit.com/r/zerotier/) => Our subreddit, which we monitor regularly and is fairly active. |
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- [Knowledge Base](https://zerotier.atlassian.net/wiki/spaces/SD/overview) => Older wiki. |
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If you are having a connection issue, it's much easier to diagnose through the discussion forum or the ticket system. |
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# If you still want to file a Bug Report |
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## Required |
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## Please let us know |
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- What you expect to be happening. |
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- What is actually happening? |
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- Any steps to reproduce the error. |
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- Any screenshots that would help us out. |
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## Additional information |
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**Desktop (please complete the following information):** |
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- OS: [e.g. Mac, Linux, Windows, BSD] |
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- OS/Distribution Version |
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- ZeroTier Version [e.g. 1.4.6] |
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**Smartphone (please complete the following information):** |
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- Device: [e.g. iPhone6] |
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- OS: [e.g. iOS8.1] |
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- ZeroTier Version [e.g. 1.4.6] |
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**Embedded & NAS (please complete the following information):** |
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- Device: [e.g. Synology, Pi4] |
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- OS/Distribution (if applicable) |
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- ZeroTier Version [e.g. 1.4.6] |
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**Additional context** |
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- ZeroTier Network Configuration: IPv4 & IPv6 networks defined on your ZeroTier Central |
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- Router Config: are you permitting port 9993, uPnP, and NAT-PMP? |
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- Firewall Config: are you permitting port 9993 on your OS; setting it to "Private" on Windows? |
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- Are you using this at home, in an office, college, etc? |
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- Have you tried screaming into your router? |
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- Any relevant console output or screenshots. |
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- What operating system and ZeroTier version. Please try the latest ZeroTier release. |
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